News & Events
We will be begin opening our branches in phases starting Tues. May 26th.
First Financial Credit Union is committed to keeping you, your families and our employees safe as we begin to re-open our branch lobbies. Therefore, we are taking extra precautions to keep you safe and healthy as you visit our branches and interact with our staff. Visit here for full details.
Branch Lobbies Closed
First Financial Credit Union's main priority during this COVID-19 (coronavirus) outbreak is the health and safety of our employees, their families and our members. Given that there have been several confirmed cases of the coronavirus in Bernalillo, Santa Fe, Socorro, and Sandoval counties, we feel it is in the best interest of our employees and our members to close our branch lobbies. Drive thru lanes will remain open with extended hours. Find full details here.
Member Discount on TurboTax
Save up to $15 on TurboTax! First Financial Credit Union members can save up to $15 on TurboTax online products. Make sure to use this TurboTax link to receive your member discount. If you try to access the TurboTax program via another channel, you will not receive the discount and there is no recourse to obtain it. Offers are provided by Love My Credit Union Rewards as a discount to credit union members and are not serviced by First Financial Credit Union.
First Rewards is Here!
Save With Sprint
Get up to $200 cash when you switch to Sprint. Plus, $100 loyalty reward every year. That's cold hard cash this winter. What are you waiting for? Find full details and restrictions here.
Get the Dukes in Your Wallet!
New Debit Cards Are Here, Get the Dukes in Your Wallet! Plus 15% OFF at the Albuquerque Dukes Store with the Dukes card! Find full details here!
Text Message Payment Reminders
First Financial Credit Union is launching a new payment reminder text program! PayPrompt™ allows our members to receive text message reminders prior to their loan due date. Within the text message you receive, just press the “Make a Payment” button to make your payment via your mobile phone anytime, anywhere. To opt in and start receiving your text reminders, look for the opt-in message we will send to you from 32576 and reply YES. You should receive the opt-in text, 15 days prior to your due date. Don't worry if you miss the text, you can always opt-in at any time by texting FirstFinancialCU to 32576. If you decide it’s not for you, you will have the option to opt-out as well.
There is no cost to use text message banking, but standard carrier fees for text messaging may apply. Please check with your wireless carrier if you aren’t sure what fees apply when you send and receive text messages.
United For The Cup Fan Road Trip Contest
WINNERS ANNOUNCED! Congratulations to Gerry and Leo R, and Sombrero Man and his Father Carlos!! First Financial Credit Union was SO impressed with all of the video submissions that we sent the runner up of the competition to Minnesota as well! The remainder of our top seven received limited-edition posters signed by New Mexico United Players! Congratulations to all! You can still view all orginal video submission here. Be sure to follow the United New Mexico Facebook page for game updates.
View the Full Press Release Here
NEW MEXICO UNITED NAMES VIDEO CONTEST WINNERS FOR ALL-INCLUSIVE TRIP
First Financial Credit Union’s generous donation sends two father and son duos to the quarterfinals U.S. Open Cup match in St. Paul, Minnesota
ALBUQUERQUE, NM (June 28, 2019) Thanks to a generous donation from First Financial Credit Union to help subsidize the cost of a chartered flight to St. Paul, MN, 180 New Mexico United superfans will travel to cheer on the team as they play in the quarterfinals of the Lamar Hunt U.S. Open Cup against Minnesota United FC at Allianz Field.
The original trip package sold out in minutes, but fans were given the second chance of a lifetime to participate in the ‘Fan First Contest’ by submitting a short video to win an all-inclusive trip; including roundtrip airfare, lodging, transportation to and from the airport, a swag bag and a ticket to the match, provided by First Financial Credit Union. Video submissions were narrowed down to a top 7, and the winner was chosen through fan votes on New Mexico United’s website.
“Seeing the excitement of our fans and learning about their stories through these video submissions made this contest that much better,” said CEO and owner of New Mexico United, Peter Trevisani. “First Financial Credit Union providing this opportunity speaks to the power of community in New Mexico.
The winner of the all-inclusive trip is Gerry R. and his son, Leo. The pair submitted a video outside of New Mexico United’s offices. Through multiple branded costume changes his son makes a compelling case for his father to snag a spot on this trip with some not so thinly veiled threats in jest against our property and front office staff.
“This incredible journey of the New Mexico United has not only United the city of Albuquerque, but the state of New Mexico as a whole,” said Chief Lending Officer of First Financial Credit Union, Greg Shaver. “First Financial Credit Union is honored to be a part of something this energizing and amazing!”
After seeing the incredibly passionate videos fans had put together, First Financial Credit Union wanted to do more. The financial institution will be providing a second all-inclusive trip to Minnesota for the runner-up. Carlos I and Carlos II T. will also be headed to cheer on New Mexico United. Carlos Sr. submitted this video featuring his son affectionately known as, Sombrero Man, who is a well known pillar in the New Mexico United supporters section. He is identifiable amid the yellow smoke by his elaborately embroidered sombrero.
All four winners will be joining the flight to Minnesota which departs from the Albuquerque International Airport on July 10 and returns on July 11. Fans who are not able to make the trip can watch at the Albuquerque Civic Plaza watch party organized by the City of Albuquerque, or on their own streaming ndevices through ESPN+ here: http://www.espn.com/watch?id=aa116c47-d535-4ed5-8034-e7357e8dcf6a.
About New Mexico United
New Mexico United, the state’s first professional soccer franchise, brings the most popular sport in the world home to the Land of Enchantment. Fueled by a passion for community, New Mexico United’s promise is to provide a platform that brings New Mexicans together for a unique sporting experience, celebrating the unity and excitement inherent in world-class soccer. The New Mexico United inaugural season kicks off on March 9, 2019, at Isotopes Park.
About First Financial Credit Union
First Financial Credit Union was voted #1 credit union in New Mexico and top 20 in the country. We are member-owned, not-for-profit financial institution that is all about you! Members save big because of consumer-friendly pricing. Because First Financial Credit Union is not-for-profit, earnings are returned to members in the form of lower interest on loans & higher interest earned! Plus we have all the bells and whistles with online banking, FREE ATMs nationwide and online banking through our mobile app.
How New Mexico United Got 35,000 Feet Up for the Cup
Read this great article from USL talking all about how the United For The Cup Fan Road Trip Contest came to be! Full article here.
Gold Level Family Friendly Business Award!
First Financial Credit Union has received a top level Gold Award in the Albuquerque Journal for being a “Family Friendly Business”! This award is given to New Mexico businesses that offer programs or have policies that are family friendly centered for all their workforce. The governing body for this award (cleverly named the Task Force on Work Life Balance) listed four categories that aid families: Paid Leave, Health Support, Work Schedules and Economic Support. To receive a Gold Award, companies have to have one policy or program in each category available to all employees.
We are so proud to receive the Gold Award for being a Family Friendly Business here in New Mexico and are proud to service such a wonderful community! If you want more information, here’s a link to their website. https://www.nmfamilyfriendlybusiness.com/learn-more/
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Redi-Cash Loan Changes
Due to regulatory requirements, effective August 19th, 2019, we will no longer offer our Redi-Cash Loan product. No need to worry, we still put you FIRST! We have a FANTASTIC alternative that can benefit YOU!
First Cash Overdraft Line of Credit*
• Overdraft LOC (line of credit)*
• Credit limit up to $500
• One-time $20 application fee (non-refundable)
• Interest rate of 28% APR**
• Automatically due on the 20th of every month from your FFCU account
• No penalty for early payments
• You can immediately advance by using your checking account as normal or requesting a transfer online, through our mobile app, over the phone or in person!
For additional information, please contact us at (505) 766-5600 or visit us at any branch location.
*Subject to approval.
**Annual Percentage Rate as of 08/05/19 and is subject to change.
Member Website Assistance
Check out this video overview of your new website to see where to find new features. If you need any assistance with our website, please contact our Member Resource Center.
Our Member Resource Center can help you with almost anything over the phone at (505) 766-5600 or (800) 342-8298
The Member Resource Center is open Monday through Friday from 7:30 am to 6:00 pm MST. We’re also open on Saturdays from 9:00 am to 3:00 pm MST.
You can also send us an email. Just remember that this is not secure email, so don’t send any sensitive information.
Fraud Scam-Don't Become A Victim!
As anticipated, due to the recent data breaches, First Financial Credit Union has begun seeing some fraud. As a precaution, we want to provide you some helpful information and tips to help avoid being a victim. The most recent scam is a loan pre-approval letter. The email or letter states it is from First Financial Credit Union and is fraudulent.
Here are some tips on how to identify if a letter claiming it is from First Financial Credit Union is fraudulent:
- We only send loan pre-approvals to members of First Financial Credit Union. If you do not have an account with us, we did not send the letter.
- All First Financial emails will come from the email domain with @ffnm.org at the end of the address. If it is a Gmail, Yahoo, or a Hotmail account, we did not send the letter.
- There are only two First Financial Credit Union phone numbers associated with incoming and outgoing calls. They are 505-766-5600 or 1-800-342-8298. If you receive a call from any other number, it is not First Financial. If the letter provides another number, it is not First Financial.
- First Financial will never ask you for your account information in an email or text message.
- First Financial will never ask you to send us money first, in order to be approved for a loan.
Additional tips to protect yourself from fraud:
- Never give out personal information such as your social security number, bank account number, credit or debit card information to individuals who contact you by telephone, email, or text.
- Never give anyone your mobile or online banking user name or password.
- If you believe you are the victim of a scam attempt or have given out any account information, please contact us immediately at 505-766-5600 or 800-342-8298. We will do everything we can to keep your account secure.