SCAM ALERT: FFCU or Card Fraud Security will not text Fraud Alerts regarding your FFCU Debit Card. If you receive a text message, please do not respond, and call FFCU immediately. Also, FFCU will not request your online banking credentials and will never ask you to reveal a security code.
The New Mexico United Debit Card is Here!
Available with any First Financial Credit Union Kasasa Checking Account. Use Your Card, Show Your Pride, Get Paid!*
What is EMV Chip Technology?
How do I use my chip card at an ATM?
- Insert the chip end of your card, with the chip facing up, into the chip-enabled ATM.
- Leave your card in the ATM slot for the entire transaction. Follow the prompts on the screen to complete the transaction.
- Remove your card when prompted and take the receipt. A light located directly above the card reader will flash to prompt you to retrieve your card. If you do not take your card after a few seconds, the ATM will beep to remind you to remove your card.
How do I use my chip card in stores?
When you try to swipe the commonly used magstripe at a merchant’s chip-enabled POS terminal, you will be prompted by the terminal to use your card’s chip instead. When instructed to do so, follow these general steps:
- Instead of swiping your card, insert the chip end of your card—with the chip facing up—into the chip-enabled terminal.
- Leave your card in the terminal throughout the entire transaction and follow the prompts on the screen to complete the purchase.
- Remove your card when prompted and take your receipt.
Control Your Cards from Your Phone
Card Control is a feature in our mobile banking app that makes controlling your FFCU debit card as easy as picking up your smartphone. With Card Control, you can:
Turn your card on/off
Control your debit card 24/7 and instantly disable your debit card(s) to prevent transactions. When your card is turned ON, you can use it for normal transactions. When your card is turned OFF, one-time transactions using your card or card number will be declined. Recurring transactions will still process when your card is turned OFF.
Set Travel Notices
Notify us right in your app when you plan to travel to prevent your card from being turned declined.
Order Replacement Cards
Do you think your debit card was lost or stolen? Not only can you turn off your card, but you can also order replacement debit cards right from your phone anytime day or night.
Qualification Information: To earn your rewards, the following enrollments must be in place and all transactions and activities must post and settle to your Kasasa Cash account during each Monthly Qualification Cycle: At least 12 PIN-based or signature-based debit card purchases, each $5.01 or more. Be enrolled in and have agreed to receive e-statements rather than paper statements. Be enrolled in and log into online banking. Maintain a valid email address on record with our credit union. For clarity, in order to count as a qualifying transaction for the purpose of earning the account's rewards PIN-based and signature-based debit card purchases must be at least $5.01. Account transactions and activities may take one or more days to post and settle to the account and all must do so during the Monthly Qualification Cycle in order to qualify for the account's rewards. The following activities do not count toward earning account rewards: ATM-processed transactions, transfers between accounts, PIN-based, signature based debit card purchases less than $5.01, debit card purchases processed by merchants and received by our credit union as ATM transactions, non-retail payment transactions and purchases made with debit cards not issued by our credit union. Transactions bundled together by merchants and received by our institution as a single transaction count as a single transaction for the purpose of earning account rewards."Monthly Qualification Cycle" means a period beginning one (1) day prior to the first banking day of the current statement cycle through one (1) day prior to the last banking day of the current statement cycle. See our website or contact one of our branch service representatives for specific Monthly Qualification Cycle dates. "Banking Day" means any day on which an office of the credit union is open to the public for the purpose of carrying out substantially all of its banking functions or for processing. "Business Day" means a calendar day other than a Saturday or a Sunday, January 1, the third Monday in January, the third Monday in February, the last Monday in May, July 4, the first Monday in September, the second Monday in October, November 11, the fourth Thursday in November, or December 25. If January 1, July 4, November 11, or December 25 falls on a Sunday, the next Monday is not a Business Day. "Statement Cycle" means the period of time for which our credit union provides a summary of the financial activities and transactions that post and settle to the accountholder's account. Contact one of our branch service representatives for specific Statement Cycle dates.
Reward Information: Depending on what Kasasa account you have, you will receive the following rewards when you meet your account's qualifications during a Monthly Qualification Cycle: Kasasa Cash: daily balances up to and including $7500 receive an APY of 2.05%; and daily balances over $7500 earn a dividend rate of .30% on the portion of the daily balance over $7500 resulting in a range from 2.05% to 0.42% APY depending on the account's daily balance.
Kasasa Cash Back: you will receive 3% cash back on up to a total of $7.50 for PIN-based and signature-based debit card purchases that post and settle to the account during that cycle period. A maximum of $7.50 cash back payments may be earned per Monthly Qualification Cycle. Kasasa Tunes: you will receive up to an aggregate total of $8.00 (which includes any applicable taxes) in refunds for any iTunes, Amazon.com or Google Play purchases. In order to be refunded, iTunes, Amazon.com, Google Play purchases must be made with your Kasasa Tunes debit card and must post and settle to your account no more than 30 days after the Monthly Qualification Cycle in which you qualified ends. You will receive reimbursements up to an aggregate total of $25.00 ($4.99 per single transaction) for nationwide ATM withdrawal fees incurred within your Kasasa Cash, Kasasa Cash Back or Kasasa Tunes account during that Monthly Qualification Cycle. We reimburse ATM withdrawal fees based on estimates when the withdrawal information we receive does not identify the ATM withdrawal fee. If you have not received an appropriate reimbursement, we will adjust the reimbursement amount if we receive the transaction receipt within sixty (60) calendar days of the withdrawal transaction. NOTE: ATM fee reimbursements only apply to Kasasa Cash, Kasasa Cash Back, or Kasasa Tunes transactions via ATM.
Depending on your Kasasa account, when your qualifications are not met, cash back payments are not made, iTunes, Amazon.com or Google Play purchases are not reimbursed, nationwide ATM withdrawal fees are not reimbursed and: Kasasa Cash: the entire daily balance in the Kasasa Cash account earns 0.05% APY. Dividends will be credited to your Kasasa Cash account on the last day of the current statement cycle. Cash back payments and nationwide ATM withdrawal fee reimbursements will be credited to your Kasasa Cash Back account on the last day of the current statement cycle. APY = Annual Percentage Yield. APYs accurate as of 10/05/2015. APY calculations are based on an assumed balance of $7,500 + $100,000 in your Kasasa Cash account and an assumed statement cycle of thirty-one (31) days. Rates, rewards, and bonuses, if any, are variable and may change after account is opened; rates may change without notice to you. No minimum balance is required to earn or receive the account's rewards. Rewards less than a penny cannot be distributed. Fees may reduce earnings.
Additional Information: Membership restrictions may apply. Account approval, conditions, qualifications, limits, timeframes, enrollments, log-ons and other requirements apply. Qualifications, rates, rewards, fees, account specifics and restrictions may vary by account. $5.00 minimum deposit is required to open the account. Enrollment in electronic services (e.g. online banking, e-statements) and log-ons may be required to meet some of the account's qualifications. Limit of 1 Kasasa account(s) per membership account. There are no recurring monthly maintenance charges or fees to open or close this account. This account is not to be used for commercial purposes. If the account is closed, you will forfeit any rewards that have not been credited to your account. Advertised information and rewards are based on all account qualifications being met during each cycle period. Contact one of our credit union service representatives for additional information, account details, restrictions, reward calculations, processing limitations, cycle dates and enrollment instructions.
Federally insured by NCUA.
Trademarks: iTunes is a registered trademark of Apple, Inc. Amazon.com is a registered trademark of Amazon.com. Google Play is a registered trademark of Google, Inc. Apple Inc., Amazon.com and Google, Inc. are not participants in or sponsors of this program. Kasasa, Kasasa Cash, Kasasa Cash Back and Kasasa Tunes are trademarks of Kasasa, Ltd., registered in the U.S.A.