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2. Effective January 3rd, 2023 the SAN MATEO BRANCH LOBBY will be CLOSED until further notice for our lobby remodel. Drive-thru will remain open with regular hours to assist members with teller and basic service requests, and appointments to access safe deposit boxes can be made by calling 505-766-5600. For any debit card, coin, or account/loan maintenance needs, please visit any of our other locations during this time or until our lobby reopens. See those locations here. | See full details here.

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3. Debit Card Scam. The text states that the receiver needs to call 870-667-0339 due to their debit card being locked. THIS IS FALSE – please immediately delete the text and do not call the number. Just a reminder that Falcon will not send a text for debit card fraud.

False Fraud Scam - The text comes through posing as the First Financial Fraud Department asking members to verify a transaction. Once the member responds, there is a request for members Online Banking login credentials and will then initiate Zelle transfers. THIS IS FALSE – please immediately delete the text and do not respond.