Normal business hours resume on Tuesday, October 14th. 

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2. Online/Mobile and Telephone Banking with be UNAVAILABLE Monday Oct. 13th from 7:30am-12am(MT).

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3. NEW PHONE/TEXT SCAM ALERT! Scammers are impersonating an FFCU fraud team member. 

Scammers are spoofing the FFCU Member Resource Center phone number, 505-766-5600, and impersonating an FFCU fraud team member. The scammer then tells member there are fraudulent charges on their card(s). To report it as fraud, the scammer claims the member must verify the charges through email or text. PLEASE REMEMBER: We will never ask for your account information in an email or text message. FFCU will not ask for your account information unless you contact us for assistance via our Member Resource Center. FFCU will never send you a code to verify your identity and will never ask you to relay a code you have received. If you received a similar email or text message, please contact our Member Resource Center immediately.

SCAMS TO BE AWARE OF

• Social Security Scam

  Scammers are posing as the Social Security Administration (SSA) and other government agencies, attempting to steal your personal information and money. SSA will never call you, do not provide any information and hang up the phone.
  
  How to Spot the Scam:

• • Calls, emails, or texts claiming your Social Security number is suspended or you owe a fine.
  • Threats of arrest, legal action, or loss of benefits if you don’t comply.
  • Requests for payment via gift cards, wire transfers, or cryptocurrency.
  • Fake caller ID showing “Social Security” or another government agency.

What to Do:

• • Do not provide personal information or payment.
  • Hang up and report the scam to the FTC at ReportFraud.ftc.gov or call the SSA Fraud Hotline at 1-800-269-0271.
  • Verify claims by calling SSA directly at 1-800-772-1213.

Stay alert and spread the word! The government will never threaten you or demand immediate payment.

• Text Scam

Members receiving texts posing as FFCU fraud with a link to confirm charges. This is a scam. 

Examples:

What to Do:

• • Do not click the link or provide any personal information.
  • Contact our member resource center if you believe you have been compromised.

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2. Supervisory Committee Notice 2025.

As prescribed by New Mexico Statute 58-11-38, the Supervisory Committee of First Financial Credit Union is conducting a verification of members’ accounts. Please compare the account balance on your September 30, 2025, statement with your records and if correct, do NOT respond. If the account balance is incorrect, then please notify us of the discrepancy in writing at PO Box 26926, Albuquerque, NM, 87125 by November 15, 2025.