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1. The Member Resource Center now closes at 7 pm, Monday - Friday. Saturday hours remain the same.

Our Member Resource Center is now open Monday through Friday, 7:30 am to 7:00 pm, closing one hour earlier. Saturday hours will remain the same, 9:00 am to 5:00 pm.


2. Mobile Check Deposit will be unavailable February 8, 2026 from 12:30am to 6:30am.


3. TAX SEASON IS HERE: To ensure your tax refund will deposit to your preferred FFCU account, use ABA Routing # 307083694 and your account MICR number. Locate the MICR number in your online banking Account Details tab.


4. Scams are on the rise! Scammers are spoofing the FFCU Member Resource Center phone number, 505-766-5600, and impersonating an FFCU fraud team member.

The scammer then tells member there are fraudulent charges on their card(s). To report it as fraud, the scammer claims the member must verify the charges through email or text. PLEASE REMEMBER: We will never ask for your account information in an email or text message. FFCU will not ask for your account information unless you contact us for assistance via our Member Resource Center. FFCU will never send you a code to verify your identity and will never ask you to relay a code you have received. If you received a similar email or text message, please contact our Member Resource Center immediately.

SCAMS TO BE AWARE OF

  • Social Security Scam

    Scammers are posing as the Social Security Administration (SSA) and other government agencies, attempting to steal your personal information and money. SSA will never call you, do not provide any information and hang up the phone.

    How to Spot the Scam:
    • Calls, emails, or texts claiming your Social Security number is suspended or you owe a fine.
    • Threats of arrest, legal action, or loss of benefits if you don’t comply.
    • Requests for payment via gift cards, wire transfers, or cryptocurrency.
    • Fake caller ID showing “Social Security” or another government agency.

What to Do:

    • Do not provide personal information or payment.
    • Hang up and report the scam to the FTC at ReportFraud.ftc.gov or call the SSA Fraud Hotline at 1-800-269-0271.
    • Verify claims by calling SSA directly at 1-800-772-1213.

Stay alert and spread the word! The government will never threaten you or demand immediate payment.

  • Text Scam

Members receiving texts posing as FFCU fraud with a link to confirm charges. This is a scam. 

Examples:

What to Do:

    • Do not click the link or provide any personal information.
    • Contact our member resource center if you believe you have been compromised.

 

 

 

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