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First Financial Credit Union will often mail important financial information, documents, and financial instruments such as notices, statements, checks, debit/ATM cards, and credit cards. It is imperative we have your correct mailing address on file to ensure a safe delivery of your financial information.

You can verify and update your address using the below options:

  • Via Online Banking using the steps listed below

  • Sending a secured email via Online/Mobile Banking
    Log in to Online Banking

  • Calling our Member Resource Center
    505-766-5600 or 1-800-342-8298


Updating Personal Information in Online Banking

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Updating Your Email

• Log in to your Online Banking and select "Settings" from the top-right drop-down menu.

• Scroll down to the "Email" section. Select the pencil icon on right-hand side to edit/udpate current email address on file or select "Add Email" at bottom of page to add an intitial or secondary email.

• Click "Save" when you are done!

Updating Your Mailing Address

• Log in to your Online Banking and select "Settings" from the top-right drop-down menu.

• Scroll to the "Address" section. Select the pencil icon on right-hand side to edit/update current mailing address on file.

• Click "Save" when you are done!

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Log in to Online Banking


FFCU has transitioned our Credit Cards from Visa to MasterCard.

New credit cards were distributed via mail in October. You will see your new MasterCard credit card in your online/mobile banking. The new card is your new MasterCard credit card, not a new debit card. Once you activate your new MasterCard credit card, you may start using it. Old Visa credit cards closed on October 31, 2023 and are no longer available in online/mobile banking.

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