Skip to content

First Financial Credit Union is committed to keeping you, your families and our employees safe as we begin to reopen our branch lobbies. Therefore, we are taking extra precautions to keep you safe and healthy as you visit our branches and interact with our staff. To ensure the safety of members and staff, below is a list of items to expect as lobbies reopen:

  • We’re installing plexiglass at each of our teller stations and financial service representatives’ desks.
  • We are sanitizing and cleaning our branch surfaces and high touch areas throughout the day.
  • Our employees will be wearing masks when serving members.
  • Our employees will be using hand sanitizer in between every member transaction.
  • We will provide floor guides within the teller line to ensure 6 ft social distancing.
  • Per the Governor's orders, we are only allowing our branches to be at 25% capacity during business hours.

As you visit our branches, we’d like to ask you to follow a few protocols as well to ensure your safety and the safety of our employees. 

  • Per the Governor's orders, please wear a mask when you enter the branch or utilize our drive-thru lanes if you choose not to wear one. We will have masks available for your convenience.
  • Please use our hand sanitizer as you enter the branch
  • Please follow the floor guides when standing in line to help us maintain the 6 ft social distancing.


We look forward to seeing you and appreciate your support as we maneuver through the reopening process. Please do not visit a branch if you are sick or have been exposed to those who are sick.

We began opening our branches in phases on Tuesday, May 26th.

1st Phase:

Branches Opened on May 26th
San Mateo, Rio Rancho, South Valley and Coors. 

2nd Phase:

Branches Opened on June 8th
Portales, Silver City, Las Cruces and Juan Tabo.

3rd Phase:

Branches Opening on June 22nd1
Academy and Farmington.

4th Phase:

Branches Opening on July 13th1
Main (Downtown Albuquerque), Deming, Downtown Gallup, Mesa View and Zuni.

1Phases 3 and 4 are currently planned but are subject to change based on the status of the pandemic. Please check back regularly for updates.


The drive thru lanes at our branch locations will remain open. Our drive thru lanes will provide full services, i.e., deposits, official checks, cash advances, money orders, loan payments, etc. To help us reduce your wait time in drive-thru lanes please download the Drive-thru Source Doc and have completed before visiting our branch location.

• Shared Branching is being offered as normal at all open branches.
• Shared Branching is available in the drive-thru at our Deming branch until the lobby opens. Please use the lane nearest to the teller window for shared branching transactions.

 

  • San Mateo Branch
    Map ATM
    2700 San Mateo NE
    Albuquerque, NM 87110
    Get Directions
    Phone505-766-5600
    TDD757-768-7138
    Lobby Hours
    Mon8:50am-5:30pm
    Tues8:50am-5:30pm
    Weds10:00am-5:30pm
    Thurs8:50am-5:30pm
    Fri8:50am-6:00pm
    Sat9:00am-2:00pm
    SunClosed
    Drive Through Hours
    Mon8:30am - 5:30pm
    Tues8:30am - 5:30pm
    Weds10:00am - 5:30pm
    Thurs8:30am - 5:30pm
    Fri8:30am - 6:00pm
    Sat9:00am - 2:00pm
    SunClosed
    Shared Branching Available

Holiday Hours

The credit union will be closed the following holidays.

Independence Day

Open Friday, July 3rd, 2020. Closed Saturday July 4th, 2020

Labor Day

Monday, September 7, 2020

Indigenous People’s Day

Monday, October 12, 2020

Veterans Day

Wednesday, November 11, 2020

Thanksgiving Day

Thursday, November 26, 2020

Christmas Day

Friday, December 25, 2020

New Year’s Day 2021

Friday, January 1, 2021

 

Find out what's happening here

News & Events