Lost or Stolen Cards

To help protect your account and your identity, as soon as you discover that your card has been lost or stolen please contact us immediately.

For Lost/Stolen Debit MasterCard card

During regular business hours (M-F 7:30 am to 7 pm MST and Sat. 9 am to 3 pm)
(505) 766-5600 or
(800) 342-8298 (outside the Albuquerque area)

After Hours
(888) 241-2510 (outside the US, call (909) 941-1398)

Lost/Stolen Visa Platinum Card
(877) 875-8078