First Financial Credit Union is putting you FIRST, by keeping your money and your financial information as secure as possible.

Benefits of EMV chip technology

  • Your new First Financial EMV Debit MasterCard® will have state-of-the-art security features including a microchip that will better protect you and your account from fraudulent or other unauthorized transactions.
  • You will be able to use your new EMV Debit MasterCard® to perform PIN or signature based transactions at millions of locations around the world.
  • You will be able to use your new EMV Debit MasterCard® to get cash at thousands of surcharge-free ATMs nationwide.

What should I do when I receive my new EMV/Chip Card?

Activate your new card, sign the back, and destroy your old card. After 30 days, your old, non-chip card will be canceled. Please activate your card immediately by calling the 800 number on the card or coming into a branch.

Will my Personal Identification Number (PIN) change?

Yes. You will receive your new Personal Identification Number (PIN) before you receive your card so please hold onto it. If you would like to change your PIN, you can change it at an ATM with the new PIN you receive or visit one of our 15 locations.

What do I need to do if I have automatic or recurring payments that are tied to my current FFCU debit card?

To make sure there is no interruption in recurring or automatic payments (such as
gym memberships, movie clubs or monthly utility bills, etc.), you should contact the merchants and give them your new card number and expiration date.