About Us

First Financial Credit Union was formed in 1937 by ten members of the telephone company here in New Mexico. In the early 1980’s, the breakup of the Bell System occurred. With the breakup came a period of downsizing in the state. At this point, First Financial chose to pursue additional fields of membership so as to not be impacted by the changes in its environment. Since that time, the credit union has grown to serve the employees of over 200 companies. It is easy to join First Financial Credit Union, and there are many ways for you to qualify to become a member! Send us an e-mail or give us a call at (505) 766-5600 (or 1-800-342-8298) and find out how you can become a member today.

As a full-service credit union, we offer the same services you’ll find at other financial institutions, often at better rates and terms, with an emphasis on personal, caring service. Whether you need a checking account, a car loan, investment services or a home equity loan, we have it here.

All member accounts are insured to $250,000 by the National Credit Union Administration (NCUA), a federal agency. Individual Retirement Accounts are insured separately up to an additional $250,000. For more information on share insurance, click here.


Be A FIRST and OWN IT!!!

It’s easy to open an account and become a FIRST, if you live or work in New Mexico! We have a “once a member, always a member” policy, meaning that in most cases, you remain a member as long as you like. First Financial Credit Union is a not-for-profit full service financial institution, and becoming a member means you become an owner of your own financial institution! Become a FIRST and OWN IT! We even have instant issue debit cards, so you can have immediate access to your money!

Print Out A Membership Application

Joining First Financial is easy! And with our instant issue debit card when you open your FREE Standard Checking Account you could have immediate access to your money! To open your account you must live or work in New Mexico. Please visit any one of our branches with the following items:

  • Completed membership application
  • A copy of your driver’s license. If you don’t have a driver’s license, we’ll need some other form of photo identification (call us at 766-5600 or 1-800-342-8298 if you have questions on other forms of identification).
  • An initial deposit of at least $5.00 to your Primary Savings account. Checks/money orders can be made payable to First Financial Credit Union.

Stop by the nearest credit union office with your completed application, along with your photo identification and your initial deposit.

Does Your Employer Offer You The Benefit Of Ownership?

Your employer could offer you a FREE benefit of being an owner of your own financial institution! First Financial is a not-for-profit full service financial institution, and becoming a member means you become an owner! If your employer is not already one of our employer partners, contact our Business Relations Manager, Emilee New at 505-462-1031.

It feels good to be a FIRST! Be a FIRST with First Financial Credit Union!


e.g. "123 Main St, Anytown, State", "Anytown", or "Zipcode"

Downtown Branch

601 Tijeras NW
Albuquerque, NM 87102

505-766-5600, TDD 757-768-7138

Hours

Lobby

Monday – Thursday 8:50am – 5:30pm
Friday 8:50am – 6pm

Drive-up

Not available at this location


San Mateo Branch

2700 San Mateo NE
Albuquerque, NM 87110

505-766-5600, TDD 757-768-7138

Hours

Lobby

Monday – Thursday 8:50am – 5:30pm
Friday 8:50am – 6pm
Saturday 9am – 2pm

Drive-up

Monday – Thursday 8:30am – 5:30pm
Friday 8:30am – 6pm
Saturday 9am – 2pm

Coors Branch

2929 Coors Blvd. NW
Albuquerque, NM 87120

505-766-5600, TDD 757-768-7138

Hours

Lobby

Monday – Thursday 8:50am – 5:30pm
Friday 8:50am – 6pm
Saturday 9am – 2pm

Drive-up

Not available at this location


South Valley Branch

1625 Rio Bravo Blvd SW
Albuquerque, NM 87105

505-766-5600, TDD 757-768-7138

Hours

Lobby

Monday – Thursday 8:50am – 5:30pm
Friday 8:50am – 6pm
Saturday 9:00am – 2pm

Drive-up

Not available at this location


Rio Rancho Branch

2201 Rio Rancho Blvd SE
Albuquerque, NM 87124

505-766-5600, TDD 757-768-7138

Hours

Lobby

Monday – Thursday 8:50am – 5:30pm
Friday 8:50am – 6pm
Saturday 9am – 2pm

Drive-up

Monday – Thursday 8:30am – 5:30pm
Friday 8:30am – 6pm
Saturday 9am – 2pm

Boardman Branch

313 South Boardman
Gallup, NM 87301

505-722-6608

Hours

Lobby

Monday – Thursday 8:50am – 5pm
Friday 8:50am – 6pm
Saturday 8:50am – 1pm

Drive-up

Not available at this location


Mesa View Branch

1383 N Hwy 491 Gallup
NM 87301

505-722-6608

Hours

Lobby

Monday – Thursday 8:30am – 5pm
Friday 8:30am – 6pm
Saturday 8:50am – 1pm

Drive-up

Monday – Thursday 8am – 5pm
Friday 8am – 6pm
Saturday 8:50am – 1pm

Portales Branch

700 West 2nd
Portales, NM 88130

575-365-5530

Hours

Lobby

Monday – Friday 8:50am – 5pm

Drive-up

Monday – Thursday 8:30am – 5pm
Friday 8:30am – 6pm

Farmington Branch

4919 East Main Street
Farmington, NM 87402

505-327-4478

Hours

Lobby

Monday – Thursday 8:50am – 5pm
Friday 8:50am – 6pm
Saturday 9:00am – 2pm

Drive-up

Monday – Thursday 8:30am – 5pm
Friday 8:30am – 6pm
Saturday 9:00am – 2pm

Pine Hill Branch

Pine Hill Market Route 125
Pine Hill, NM 87357

Hours

Lobby

Monday 8:50am – 5pm
Thursday 8:50am – 5pm
Friday 9:50am – 6pm
Closed for Lunch from 1-2pm

Drive-up

Not available at this location


Zuni Branch

1202 E Highway 53 Zuni
NM 87327

Hours

Lobby

Monday – Thursday 8:50am – 5pm
Friday 9:50am – 6pm
Closed for Lunch from 1-2pm

Drive-up

Not available at this location


Juan Tabo Branch

831 Juan Tabo NE, Suite A
Albuquerque, NM 87112

Hours

Lobby

Monday – Thursday 8:50am – 5:30pm
Friday 8:50am – 6pm
Saturday 9:00am – 2pm


First Financial can give you peace of mind with our safe deposit boxes – the perfect storage solution for your valuables. Safe deposit boxes are safe, secure, fireproof, and provide convenient access to important documents and items. Boxes are accessible to their owners any time during lobby hours.

Safe deposit box rental is subject availability. To find out if a box is available, visit one of the below branches.

Branches Mon-Thurs Friday Saturday
San Mateo 8:50-5:30pm 8:50-6:00pm 9:00-2:00pm
Downtown Branch 8:50-5:30pm 8:50-6:00pm Closed
Rio Rancho 8:50-5:30pm 8:50-6:00pm 9:00-2:00pm
Gallup Boardman 8:50-5:00pm 8:50-6:00pm Closed

Rates and Fees

The yearly rental fee for safe deposit boxes will be automatically deducted from your Primary Savings Account each November 1st. Fees for periods of less than a year are prorated.

BOX SIZE ANNUAL RATE
5 X 2 X 21 $10.00
5 X 3 X 21 $15.00
5 X 5 X 21 $20.00
10 X 3 X 21 $25.00
10 X 5 X 21 $35.00
10 X 10 X 21 $65.00

Premier & Value Checking Discounts

Members with Premier or Value Checking can choose to have a 5 X 2 safe deposit box (subject to Availability) free from the yearly rental fee. Or choose a 5 X 5 or larger box, and have $15 credit applied towards the yearly rental fee.

Replacement Fees for Lost Keys

Replace One Key $10.00
Drill Box Open $130.00

All Branches will be closed the following holidays in 2013:

  • In observance of Zuni Tribe’s Winter Solstice of Deshkwi, the Zuni branch will be closed WEDNESDAY,
    Dec. 18th-20th. They will be open 8:30 – 2pm on Saturday, Dec.21st. And the Pine Hill branch will be open Wednesday, Dec. 18th.
  • Christmas Eve: Tuesday, December 24, all branches will close at 12pm.
  • Christmas Day: Wednesday, December 25
  • New Years Eve: Tuesday, December 31, all branches will close at 3pm.

All Branches will be closed the following holidays in 2014:

  • New Year’s Day: Wednesday, Jan 01, 2014
  • Martin Luther King Day: Monday, Jan 20, 2014
  • Washington’s Birthday: Monday, Feb 17, 2014
  • Memorial Day 2014: Monday, May 26, 2014
  • Independence Day: Friday, Jul 04, 2014
  • Labor Day: Monday, Sep 01, 2014
  • Columbus Day: Monday, Oct 13, 2014
  • Veterans Day: Monday, Nov 10, 2014
  • Thanksgiving Day: Thursday, Nov 27, 2014
  • Christmas: Thursday, Dec 25, 2014

Online and Mobile banking is always available 24/7.

First Financial Credit Union’s Online and Mobile Banking gives you the power to stay on top of your finances. Whether you’re at school or work, on vacation or at the grocery store, you can access your First Financial Credit Union’s Online Banking account from your cell phone, and even deposit your checks right from your phone!


Help Protect Your Right To Have A Credit Union!

After taking billions in taxpayer bailouts, cutting small business lending and raising rates and fees on consumers, big Wall Street banks are working behind the scenes to eliminate credit unions and take away consumers’ only not-for-profit choice for financial services.
Big banks and their lobbyists want the elected officials to pass laws that would force members away from thriving local credit unions and back to the profit-driven big banks. Stop the Wall Street banks from taking away your right to choose a local, trusted credit union.

Visit SAYNOTOBIGBANKS.COM and let your voice be heard.

Credit Unions Are The Best Option For Consumers To Conduct Their Financial Services

Credit unions are democratically owned and controlled institutions that have no outside stockholders. After reserves are set aside, earnings are returned to members in the form of dividends on savings, lower loan rates and fees, or additional services.
Nearly 92 million U.S. consumers are member-owners of, and receive all or part of their financial services from the nation’s 7,598 credit unions. Consumer deposits at nearly all credit unions are federally insured by NCUA and credit unions have their own share-insurance fund.

The Benefits Of Using A Credit Union
Members save big at credit unions because they have consumer-friendly pricing.

  • Member owned
  • Not-for-Profit
  • Locally run
  • Earnings returned to members in the form of lower interest on loans & higher interest earned
  • Consumer-friendly pricing
  • Money stays in the community

Offering The Member A Whole New Way To ’Bank"
Credit unions were there to help consumers during the financial crisis.

  • Financially safe & sound
  • History of careful lending
  • Continued to serve their communities and lend money when other financial institutions would not
  • Reflect strong capital ratios
  • Economically sound

Support Your Credit Union’s Future

Deduct-a-Buck is based on the simple premise that if we all give a little, it will add up to a lot. Help us preserve the unique place that credit unions have in the financial services community by signing up for Deduct-a-Buck. Your contribution will help protect your credit union’s future. Click here for more information and for the Deduct-a-Buck form (just complete it and return it to the credit union).